FAQ
Help Centre & Player Guide
90jile Frequently Asked
Questions
Everything you need to know about playing at 90jile — from opening your account and depositing via bKash or Nagad, to cricket betting rules, bonus wagering, account security, and responsible gaming tools.
This page covers the most common questions 90jile players in Bangladesh ask — covering account registration, deposits and withdrawals through bKash, Nagad, and Rocket, cricket and slot gameplay, welcome bonuses, and our responsible gaming tools. If you cannot find the answer you are looking for here, our 24/7 live chat support team is ready to help at any time.
Registration
Deposits
Games
Bonuses
Security
Safe Play
Account & Registration
Creating a 90jile account takes less than two minutes. Visit the 90jile Login page, click the registration option, and fill in your mobile number, preferred username, and a secure password. You will receive a one-time verification code via SMS to confirm your number. Once verified, your account is active and ready for your first deposit via bKash, Nagad, Rocket, or Upay. You must be at least 18 years old to register — underage registrations are rejected automatically.
90jile requires a valid Bangladesh National Identity (NID) card to complete KYC verification. You will need to upload a clear photograph of the front and back of your NID, along with a selfie holding the document. KYC is triggered before your first withdrawal or when your cumulative deposits exceed a defined threshold. Verification is typically completed within 24 hours during standard business hours. Players from Dhaka, Chittagong, Sylhet, and all other regions of Bangladesh are subject to the same verification requirements.
You can reset your 90jile password directly from the login page by clicking "Forgot Password". Enter the mobile number or email address linked to your account, and a password reset link or OTP will be sent to you. Follow the instructions to set a new password. If you no longer have access to the registered mobile number, contact our support team at with your NID details so we can verify your identity and assist with account recovery manually.
No. Each player is permitted to hold exactly one 90jile account. Duplicate accounts — whether registered under different names, different mobile numbers, or different email addresses — are a breach of our Terms & Conditions. If duplicate accounts are detected, all associated accounts may be suspended and any pending withdrawals or bonus balances will be forfeited. If you believe your account has been duplicated in error, contact our support team immediately to have the issue investigated and resolved.
To permanently close your 90jile account, send a written request to with the subject line "Account Closure Request", including your registered username and NID number for identity verification. Any remaining real-money balance will be returned to your nominated payment method (bKash, Nagad, or Rocket) before the account is closed. Bonus balances that have not met wagering requirements will be forfeited. Account closure is processed within 5 business days of receiving your verified request.
Deposits & Withdrawals
bKash deposits on 90jile are credited to your account balance instantly in almost all cases. Once you complete the bKash Send Money or payment flow and confirm the transaction, your 90jile wallet is updated in real time — typically within 30 seconds. If your deposit has not appeared after 5 minutes, check that your bKash transaction was successful (you should have received a bKash SMS confirmation), then contact our 24/7 live chat support with the bKash Transaction ID so we can trace and credit it manually.
The minimum deposit on 90jile is ৳200 across all supported payment methods, including bKash, Nagad, Rocket, and Upay. There is no maximum deposit limit imposed by 90jile at the account level, though your chosen payment provider may have its own daily transaction limits — for example, bKash personal wallets have a daily sending cap set by bKash's own policies. If you need to deposit a large amount, consider splitting across multiple transactions or using a bank transfer option via Dutch-Bangla Bank or BRAC Bank.
The minimum withdrawal amount on 90jile is ৳500. Withdrawals can be made to your verified bKash, Nagad, Rocket, or Upay mobile wallet. KYC verification must be completed before any withdrawal is processed — this is a one-time requirement. Once your identity is verified, future withdrawals are processed without additional document checks unless our risk team flags an account for review. There are no withdrawal fees charged by 90jile, though your mobile wallet provider may apply standard cash-out charges.
90jile processes withdrawal requests within 1–4 hours for verified accounts during standard operating hours (Bangladesh Standard Time, UTC+6). Mobile wallet withdrawals to bKash and Nagad are typically the fastest, often completing in under an hour. Bank transfers to Dutch-Bangla Bank, BRAC Bank, Islami Bank (IBBL), Sonali Bank, or City Bank may take 1–2 business days depending on the receiving bank's processing schedule. Withdrawals submitted during Eid holidays or national bank holidays may experience minor delays.
90jile does not charge any platform-side fees on deposits or withdrawals. The full amount you deposit is credited to your account, and the full amount you request to withdraw is sent to your payment method without deductions. However, your mobile money provider (bKash, Nagad, Rocket, or Upay) may apply their standard transaction or cash-out fees as per their own fee schedules — these are third-party charges outside 90jile's control. We recommend checking your wallet provider's current fee structure before initiating large transactions.
Games & Gameplay
90jile offers a comprehensive range of cricket betting markets covering BPL (Bangladesh Premier League), IPL, T20 World Cup, ICC tournaments, and bilateral series featuring the Bangladesh Tigers. Available markets include match winner, top batsman, top bowler, total runs (over/under), innings runs, fall of first wicket, method of first dismissal, and live in-play betting during active matches. BPL matches receive the deepest market coverage given the local following, with odds updated ball-by-ball during live play for qualifying fixtures.
Yes. All slot games available on 90jile use certified Random Number Generator (RNG) technology, ensuring that every spin outcome is statistically independent and unpredictable. Games are sourced from industry-leading providers including Pragmatic Play, Microgaming, NetEnt, and Spribe, all of which publish independently audited Return to Player (RTP) percentages for each title. The average RTP across 90jile's slot library sits between 95% and 97%. You can find the RTP for any specific game in its paytable or information panel within the game interface.
Yes, 90jile is fully optimised for mobile play on both Android and iOS devices. All games — including slots, live casino tables, and cricket betting — are accessible directly through your mobile browser without needing to download a dedicated app. The mobile interface adapts automatically to your screen size, touch controls work natively, and live betting odds update in real time on mobile connections. For the best experience, 90jile recommends using a 4G or Wi-Fi connection when playing live casino games or streaming live cricket matches.
90jile's live casino section, powered by Evolution Gaming and Ezugi, offers a wide selection of real-dealer games streamed in HD from professional studio environments. Available titles include Live Baccarat, Live Roulette (European and Speed variants), Live Blackjack, Live Andar Bahar, Live Teen Patti, and game show titles such as Crazy Time and Monopoly Live. New tables are added regularly. Bangladeshi players particularly enjoy Andar Bahar and Teen Patti for their familiar gameplay format alongside the more traditional casino classics.
Treasure Hunt and Queen of Bounty are 90jile's featured slot-style adventure games with multi-level bonus mechanics. Both titles follow standard slot rules: select your bet size, spin the reels, and land matching symbol combinations across active paylines to win. Treasure Hunt features a progressive map bonus where landing bonus scatter symbols unlocks reward-multiplier stages. Queen of Bounty offers free spin rounds and a pick-and-win bonus feature. Full paytables, RTP figures, and volatility ratings are available within each game's information screen. Minimum bet on both titles starts at ৳10 per spin.
Bonuses & Promotions
90jile offers a welcome bonus to new players on their first qualifying deposit. The current welcome offer matches a percentage of your initial deposit up to a maximum of ৳20,000 in bonus funds. The exact match percentage is displayed on the promotions page and may vary during seasonal events such as BPL season, Eid, or Pohela Boishakh. To qualify, your first deposit must meet the minimum bonus deposit threshold and the bonus must be opted into before the deposit is confirmed. Bonus funds are credited to a separate bonus wallet and are subject to wagering requirements before they can be withdrawn.
Wagering requirements on 90jile bonuses specify how many times the bonus amount must be wagered through qualifying games before the resulting winnings become eligible for withdrawal. The standard wagering requirement on the 90jile welcome bonus is 25x the bonus amount. For example, if you receive a ৳5,000 bonus, you must place ৳125,000 in total qualifying bets before the bonus converts to withdrawable cash. Slot games typically contribute 100% toward wagering, while live casino and sports bets may contribute at a lower rate. Full contribution rates are listed in the bonus terms.
Yes. In addition to the welcome bonus, 90jile regularly runs free spin promotions tied to new slot game launches from providers like Pragmatic Play and NetEnt. Reload bonuses are available to existing players on selected weekdays and during major cricket events such as IPL and T20 World Cup match days. Free spin winnings are credited as bonus funds and carry the standard wagering requirement before withdrawal. Reload bonuses are opt-in only — look for the active promotion in your account's promotions tab and click to activate before making the qualifying deposit.
90jile operates a tiered loyalty programme that rewards consistent players with cashback, exclusive reload bonuses, faster withdrawal processing, and dedicated account management at higher levels. Loyalty points are earned automatically on every real-money wager across slots, live casino, and sports betting. Points accumulate to unlock tier upgrades — from Bronze through Silver, Gold, Platinum, and Diamond. Higher-tier players benefit from reduced wagering requirements on select promotions and priority support during peak periods such as BPL finals or major T20 World Cup knockout stages.
Safety & Responsible Gaming
Yes. 90jile uses 256-bit SSL encryption across all pages and transactions, ensuring that your personal data, payment details, and account activity are protected from interception. Player funds are held in segregated accounts separate from 90jile's operational funds, meaning your balance is protected regardless of business operations. The platform undergoes regular independent security audits and uses industry-standard fraud detection systems to protect against unauthorised account access, payment fraud, and identity theft. Two-factor authentication (2FA) is available on all 90jile accounts and is strongly recommended.
90jile operates as an online gaming platform serving the Bangladesh English-speaking market. We recommend all players to understand the online gaming regulations applicable in their specific location within Bangladesh. 90jile is committed to operating transparently and responsibly, maintaining fair play certification, SSL security, and strict responsible gaming standards. Players are solely responsible for ensuring that their use of the platform complies with any applicable local regulations in their area. For any legal concerns specific to your situation, we recommend consulting an independent legal adviser.
90jile provides a full suite of responsible gaming tools accessible directly from your account settings. Available tools include daily, weekly, and monthly deposit limits; session-based loss limits; time-out periods of 24 hours, 48 hours, 7 days, or 30 days; and full self-exclusion for durations of 30 days, 3 months, 6 months, 12 months, or permanently. Reducing a limit takes effect immediately; increasing a limit is subject to a mandatory 72-hour cooling-off period. All tools are available 24/7 without needing to contact support. Visit our Responsible Gaming page for full details.
If you feel that gambling is negatively affecting your life, 90jile makes self-exclusion straightforward. Go to Account Settings → Responsible Gaming → Self-Exclusion, choose your preferred exclusion period, and confirm. Your account is locked immediately — you will not be able to log in, deposit, or place bets for the duration you selected. During self-exclusion, 90jile will also suppress all marketing communications to your registered contact details. For permanent self-exclusion requests, you can also email with the subject line "Permanent Self-Exclusion Request" and our team will action it within 24 hours.
The minimum age to register and play on 90jile is 18 years old. This applies to all players across all regions of Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. Age verification is enforced during the KYC process, and any account found to belong to a player under 18 will be closed immediately with all funds returned to the source payment method. 90jile has zero tolerance for underage gambling and employs automated and manual age-check procedures across all registration and payment touchpoints.
Still have a question?
Our support team is available 24 hours a day, 7 days a week — including during BPL match days, Eid, and national holidays. Reach us via live chat inside your account dashboard or email us at and we will respond within one hour during standard Bangladesh Standard Time (BST, UTC+6) operating hours.
Why Players Choose 90jile
Trusted by Players Across Bangladesh
Instant bKash & Nagad Deposits
Funds hit your 90jile balance in seconds after completing your bKash or Nagad payment — no waiting, no delays, ready to play immediately.
Deep Cricket Betting Markets
From BPL to T20 World Cup, 90jile covers more cricket markets than any other platform serving the Bangladesh market — with live in-play odds updated ball-by-ball.
256-bit SSL Security
Every transaction and login on 90jile is protected by bank-grade 256-bit SSL encryption, keeping your personal data and funds safe at all times.
Mobile-First Experience
90jile is fully optimised for mobile browsers on Android and iOS — play slots, bet on cricket, and manage your account without downloading any app.
24/7 Live Support
A dedicated support team — available in English around the clock — is ready to resolve deposits, withdrawals, account, and gameplay queries any time of day or night.
Responsible Gaming Tools
Deposit limits, loss limits, time-outs, and self-exclusion are all available instantly in your account settings — because safe play is as important as great play.
Ready to Play?
Explore 90jile — Bangladesh's Premier Gaming Platform
Still exploring? Browse our cricket betting markets, try our featured slot games, or head to the 90jile Casino to get started with a live dealer table today.