Responsible Gaming
at 90jile

1. Our Commitment to Responsible Gaming

90jile is committed to providing a safe, fair, and transparent online gaming environment for all players in Bangladesh. We understand that while the vast majority of players enjoy slots, live casino games, cricket betting, and other entertainment on our platform without any difficulty, a small number of individuals may develop problematic gambling habits that can cause genuine harm to themselves and those around them.

Our Responsible Gaming programme exists to address this reality head-on. Rather than treating player protection as a compliance checkbox, 90jile integrates responsible gaming tools directly into the account management experience — making it easy for every player to set their own boundaries, monitor their own behaviour, and access help at any point in their journey with us.

We work in partnership with players, not just as a platform provider. That means we actively monitor account activity for signs of problem gambling, provide proactive outreach where patterns of concern emerge, and ensure that self-restriction tools are accessible 24 hours a day, 7 days a week — including during Eid holidays, BPL cricket season, or any other high-traffic period when the temptation to over-gamble may be elevated.

2. Age Restriction — 18+ Only

90jile operates a strict 18+ policy across all of its products, including slot games, live casino, cricket betting, and all other real-money activities. Players must be at least 18 years of age to register an account, make a deposit, or place any wager on the 90jile platform. This policy is non-negotiable and applies equally to players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and every other location in Bangladesh.

2.1 Age Verification Process

To enforce our age restriction policy, all 90jile players are required to complete identity verification using a valid Bangladesh National Identity (NID) card before withdrawals are processed or before depositing amounts above a defined threshold. Our KYC process confirms both your age and identity, protecting you and other players on the platform.

If you are a parent or guardian and believe that a minor may have accessed the 90jile platform using your device or account details, please contact our support team at [email protected] immediately. We will investigate and take appropriate action without delay.

3. Deposit & Spend Limits

One of the most effective ways to maintain control over your gambling activity is to set a hard cap on how much money you can deposit within a given period. 90jile offers three types of deposit limits that can be configured independently from your Account Settings panel:

Limit Type	Period	Minimum	Availability
Daily Deposit Limit	24 hours (BST)	৳500	Active in Settings
Weekly Deposit Limit	7 days (Mon–Sun)	৳2,000	Active in Settings
Monthly Deposit Limit	Calendar month	৳5,000	Active in Settings
Session Loss Limit	Per session	৳200	Available on Request
Wager Limit	Daily / Weekly	৳100	Contact Support

Reducing a limit takes effect immediately — as soon as you save the new lower value in your settings, the reduced cap applies to all subsequent deposit attempts. Increasing a limit, however, is subject to a mandatory 72-hour cooling-off period before the higher cap becomes active. This deliberate delay gives players time to reconsider impulse decisions to increase their own spending ceiling.

In addition to deposit limits, 90jile also supports loss limits and wager limits for players who want even finer control over their activity. Contact our support team via live chat or email to activate these additional controls on your account.

4. Self-Exclusion

Self-exclusion is the most powerful tool available to players who feel that they need a break from gambling entirely. When you activate self-exclusion on your 90jile account, you will be blocked from logging in, depositing funds, placing bets, or accessing any real-money features of the platform for the duration you select. Promotional emails and bonus notifications will also be suppressed during any active exclusion period.

4.1 Self-Exclusion Durations

90jile offers the following self-exclusion periods, selectable directly from your account settings or via the support team:

• 30 days — a short-term break for players who feel they need to step back temporarily
• 3 months — a medium-term exclusion suitable for players experiencing sustained difficulties
• 6 months — an extended break with a mandatory review process before reinstatement
• 12 months — a full-year exclusion, typically recommended where problem gambling patterns have been identified
• Permanent exclusion — irreversible account closure with no option to return to the platform

4.2 How to Activate Self-Exclusion

If you are unable to log in or prefer not to do so, you can also request self-exclusion by contacting our support team directly at [email protected] with the subject line "Self-Exclusion Request". Our team will process the exclusion on your behalf within 2 hours of receiving your request.

5. Time-Out & Cool-Off Periods

A time-out is a shorter, lighter-touch alternative to full self-exclusion. It is designed for players who feel that they simply need a brief pause to reassess their play habits without committing to a longer exclusion period. During a time-out, your account is suspended and you cannot deposit, bet, or access the casino, but the time-out can be extended at any point during its duration if you feel you need more time away.

90jile offers time-out periods of 24 hours, 48 hours, 7 days, and 30 days. Time-outs can be activated instantly from the Responsible Gaming section in your account settings. Like deposit limit reductions, time-outs take effect immediately upon activation.

In addition to manual time-outs, 90jile's system sends automatic session reminders after 60, 90, and 120 minutes of continuous play within a single session. These reminders display a summary of your current session's wagering activity and a prompt to take a break. These reminders cannot be disabled and are shown to all players as part of our standard player protection framework.

6. Recognising Problem Gambling

Problem gambling can develop gradually and is often difficult to recognise from the inside. 90jile encourages all players to periodically reflect on their own gambling behaviour. The following checklist identifies common warning signs that gambling may have moved from entertainment into a problem area:

If you answered yes to two or more of the above, we strongly encourage you to activate a time-out or self-exclusion immediately and to seek support from one of the resources listed in the next section. Recognising the problem is the most important first step, and reaching out early leads to significantly better outcomes.

7. Support & Help Resources

90jile is not a counselling service, and our support team — while trained to assist with responsible gaming tools — is not a substitute for professional help. If you believe that you or someone you know has a gambling problem, please reach out to the following resources in addition to contacting the 90jile support team:

8. Parental Controls & Underage Access Prevention

90jile takes the protection of minors extremely seriously. While our age verification process is designed to prevent underage registration, we also encourage parents and guardians to use third-party parental control software on shared devices to prevent young people from accessing online gambling platforms altogether.

The following types of parental control tools are widely available and effective at blocking gambling-related websites on shared home computers, tablets, and smartphones:

• GamBlock — a specialist software that blocks access to gambling websites at the device level, regardless of browser or network.
• Net Nanny — a comprehensive parental control suite that allows parents to block entire categories of websites including online gambling.
• Bark — monitors device activity and alerts parents to gambling-related browsing on children's devices without blocking access outright.
• Built-in parental controls — both Android and iOS devices include built-in screen time and content restriction settings that can block adult-rated apps and websites including gambling platforms.

If you share a device with a minor and you use 90jile, always log out of your account after each session and ensure that your login credentials are not saved in the browser's autofill settings. Never share your account credentials with anyone, including family members.